One day I was walking down the street and I saw a guy sitting on the stairs of one of those film trailers. He looked up and we both ended up saying hello. After I said hello, I looked at him a little more closely and said "You're Nick Nolte," to which he replied. "That's right." We chatted for a while and it turned out that he was a really nice guy.
Not long after that, I was talking to one of my friends and he mentioned that he had received a letter from the president of Mercedes. I asked him how he had happened to get a letter from him and he said, "I wrote him a letter." He went on to tell me that in his experience he lad learned that people read their mail, even high profile people. As a result, he had learned to reach out to people when there was a good reason to do so.
Here's an interview where Steve Jobs discusses the same type of situation.
